At QuantumLinks, we stand by the quality of our digital products and want to ensure your satisfaction. Since our products are digital downloads, all sales are considered final. However, we do offer a refund policy under specific conditions outlined below.
π οΈ Eligibility for Refunds
We provide refunds only in the following cases:
βοΈ Duplicate Purchase β If you accidentally purchased the same product twice, we will issue a full refund for the duplicate transaction.
βοΈ Technical Issues β If you experience technical difficulties preventing access to the product, and our support team is unable to resolve the issue.
βοΈ Incorrect Product Delivery β If you receive the wrong product or a corrupted file, we will promptly provide the correct product or issue a refund.
π« Non-Refundable Cases
β Change of Mind β We cannot process refunds if you no longer need the product after purchase.
β Compatibility Issues β It is the buyerβs responsibility to ensure compatibility before purchasing.
β Partial Usage β If the product has been downloaded and used partially, it is not eligible for a refund.
π Exchange Policy
If you accidentally purchased the wrong product, we may allow an exchange for another product of equal value within 7 days of purchase.
π© How to Request a Refund
To request a refund, please contact our support team with the following details:
- Your order number
- A brief explanation of the issue
- Screenshots (if applicable)
All refund requests are reviewed within 3-5 business days, and eligible refunds are processed back to the original payment method.
π‘ Need Assistance? Our support team is always here to help! Reach out for any questions or concerns. π